Supporting your business.

The Ambassador Program is one of the many ways the Revelstoke Chamber of Commerce supports our local business community. If you are not a member, find more reasons to join the Chamber of Commerce here! This program is designed to help businesses attract and retain employees. We suggest your business integrate the 2 hour session into your orientation or offer your employee paid time to complete the training.

The program goal is to build a community unified effort to help Revelstoke businesses offer outstanding services and unforgettable experiences. Revelstoke has seen an expansion of quality offerings to our visitors and locals alike with memorable restaurants, great hotels, and world class outdoor recreation and attractions. To continue our success as a premiere destination, we must maintain high quality customer service and provide consistent and accurate information to our visitors.

The Revelstoke Chamber of Commerce, alongside Tourism Revelstoke, is invested in helping our resort community and local businesses attract and retain seasonal employees by delivering the Revelstoke Ambassador Program training. The Ambassador Program was identified in the City of Revelstoke Resort Development Strategy in 2019 and first launched in the fall of 2020.

WHAT IS THE REVELSTOKE AMBASSADOR PROGRAM?

While the program is designed for those working in tourism roles, it is available for anyone who wishes to access it at no charge. The program takes participants on a tour of all things Revelstoke in order to improve service quality and the overall visitor experience.

The training is a 2 hour session which covers topics such as Revelstoke’s history, key attractions, important recreation areas, safety & avalanche awareness, transportation and customer service.

Completion of the program unlocks a benefits package which we hope will encourage seasonal workers to stay long-term. Please note that the program benefits are only available to those working in a tourism role at a Revelstoke business. Benefits include Revelstoke Mountain Resort TheRealStoke season pass and a range of discounts for local attractions and activities.

HOW CAN BUSINESSES GET INVOLVED?

Contributions from local stakeholders help incentivize participation, encourage employees to take the training and learn more about your business. We have partnered with Revelstoke Mountain Resort to offer TheRealStoke Pass, a discounted winter season pass, to all tourism workers who complete the program, along with more incentives from local tourism stakeholders.

Business participation is open for winter 2022/23. Email us to participate!

VALUE OF THE REVELSTOKE AMBASSADOR PROGRAM.

Develop knowledge and skills. For businesses, the Ambassador Program supports existing training by offering premium content in the key areas of Revelstoke Knowledge and Customer Service Excellence at no cost. For employees, this engaging and entertaining program accelerates learning and reinforces a sense of community.

Helps increase employee retention. It is proven that employees like to access more training; it helps them be confident in their work. The incentives are a great reason for employees to stay for a full season or more. Contact us to find out more about retention tools.

Showcase your business. Invite Revelstoke Ambassador Program participants to visit you by offering an incentive to ambassadors to learn more about your product. Contact us to register your interest in joining our incentive program.

Retention toolS

Use TheRealStoke Pass as a retention tool! Whether you pre-purchase your employee’s season pass, or offer a partial of full repayment at the end of the season, there are many ways you can incentivize your employee’s commitment to the end of the season.

Use our sample contract to inspire you or create your own!